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CustomersAdjust PointsManually add or deduct points from a customer's account.CustomersAdjust TierManually assign a customer to a different loyalty tier.TeamAdminsManage team members who have access to the Merchant Dashboard and configure their roles and permissions.RulesAnniversary BonusAutomatically reward customers on their loyalty membership anniversary.NotificationsBalance Changed EmailConfigure the email notification sent when a customer's loyalty points balance is updated.NotificationsBirthday & Anniversary EmailsConfigure automated celebration emails sent to customers on their birthday and membership anniversary.RulesBirthday BonusAward birthday rewards and optionally combine a voucher with bonus points.RulesComplete Profile BonusReward profile completion once without duplicate grants on repeated saves.SettingsConfigure Enrollment QuestionsCollect customer answers during manual or automatic enrollment.GamificationCreate and Manage Reveal CardsConfigure scratch-card rewards, odds, stock, and purchase requirements.TierCreate a New TierConfigure starting tiers, qualifying spend windows, and downgrade behavior.RewardsCreate RewardConfigure coupons, store credit, point conversion, expiry, and discount combinations.
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Earning Points

Discover different ways to earn points and rewards through eligible activities in the Loyalty Program.

How to Receive Newsletter Rewards

Learn how to earn Newsletter Rewards by subscribing through the Point Rewards page.

How to Receive Birthday Rewards

Learn how Birthday Rewards work and how your birthday reward is automatically granted based on the merchant's loyalty program configuration.

How to Complete Profile Bonus

Some merchants reward customers with bonus loyalty points after they complete their profile information. This reward is only available if the merchant has enabled the Complete Profile Bonus feature.

How to Earn Points

Customers can earn loyalty points by participating in activities configured by the merchant within the loyalty program. The available earning methods may vary depending on each merchant's loyalty program settings.