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📘Merchant Dashboard
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Guides/Merchant Dashboard/Product Reviews
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Product Reviews

The Product Reviews menu allows merchants to manage customer-submitted product reviews. Merchants can review, moderate, reply to customer feedback, and reward customers with loyalty points for review activities.

Review Settings

Configure review moderation, review requests, reminder emails, and Shopify review synchronization.

Publish & Delete Reviews

Manage review visibility by publishing, unpublishing, or permanently deleting customer reviews.

View Review on Website

Open the associated product page on the storefront to view the review as seen by customers.

Edit Review

Modify customer review comments while maintaining the original review record and rating.

Review Details

View complete review information, including product details, ratings, comments, awarded points, review images, and merchant replies.

Reviews

View, manage, and moderate customer product reviews, including review status, ratings, comments, and review rewards.

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