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CustomersAdjust PointsManually add or deduct points from a customer's account.CustomersAdjust TierManually assign a customer to a different loyalty tier.TeamAdminsManage team members who have access to the Merchant Dashboard and configure their roles and permissions.RulesAnniversary BonusAutomatically reward customers on their loyalty membership anniversary.NotificationsBalance Changed EmailConfigure the email notification sent when a customer's loyalty points balance is updated.NotificationsBirthday & Anniversary EmailsConfigure automated celebration emails sent to customers on their birthday and membership anniversary.RulesBirthday BonusAward birthday rewards and optionally combine a voucher with bonus points.RulesComplete Profile BonusReward profile completion once without duplicate grants on repeated saves.SettingsConfigure Enrollment QuestionsCollect customer answers during manual or automatic enrollment.GamificationCreate and Manage Reveal CardsConfigure scratch-card rewards, odds, stock, and purchase requirements.TierCreate a New TierConfigure starting tiers, qualifying spend windows, and downgrade behavior.RewardsCreate RewardConfigure coupons, store credit, point conversion, expiry, and discount combinations.
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Product Reviews

The Product Reviews menu allows merchants to manage customer-submitted product reviews. Merchants can review, moderate, reply to customer feedback, and reward customers with loyalty points for review activities.

Review Settings

Configure review moderation, review requests, reminder emails, and Shopify review synchronization.

Publish & Delete Reviews

Manage review visibility by publishing, unpublishing, or permanently deleting customer reviews.

View Review on Website

Open the associated product page on the storefront to view the review as seen by customers.

Edit Review

Modify customer review comments while maintaining the original review record and rating.

Review Details

View complete review information, including product details, ratings, comments, awarded points, review images, and merchant replies.

Reviews

View, manage, and moderate customer product reviews, including review status, ratings, comments, and review rewards.