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CustomersAdjust PointsManually add or deduct points from a customer's account.CustomersAdjust TierManually assign a customer to a different loyalty tier.TeamAdminsManage team members who have access to the Merchant Dashboard and configure their roles and permissions.RulesAnniversary BonusAutomatically reward customers on their loyalty membership anniversary.NotificationsBalance Changed EmailConfigure the email notification sent when a customer's loyalty points balance is updated.NotificationsBirthday & Anniversary EmailsConfigure automated celebration emails sent to customers on their birthday and membership anniversary.RulesBirthday BonusAward birthday rewards and optionally combine a voucher with bonus points.RulesComplete Profile BonusReward profile completion once without duplicate grants on repeated saves.SettingsConfigure Enrollment QuestionsCollect customer answers during manual or automatic enrollment.GamificationCreate and Manage Reveal CardsConfigure scratch-card rewards, odds, stock, and purchase requirements.TierCreate a New TierConfigure starting tiers, qualifying spend windows, and downgrade behavior.RewardsCreate RewardConfigure coupons, store credit, point conversion, expiry, and discount combinations.
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Rewards

The Rewards menu is used to create rewards that customers can redeem using points earned through the loyalty program. Merchants can define reward types, point requirements, eligible customers, validity periods, and usage limits.

Edit and Delete Rewards

Manage existing rewards by updating reward configurations or removing rewards that are no longer needed.

Create Reward

Configure coupons, store credit, point conversion, expiry, and discount combinations.

Coupon Limits and Shipping Subsidies

Limit order value, cap percentage discounts, or subsidize shipping.

Recurring Member Benefits

Offer a limited number of free coupons in each membership or calendar cycle.