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CustomersAdjust PointsManually add or deduct points from a customer's account.CustomersAdjust TierManually assign a customer to a different loyalty tier.TeamAdminsManage team members who have access to the Merchant Dashboard and configure their roles and permissions.RulesAnniversary BonusAutomatically reward customers on their loyalty membership anniversary.NotificationsBalance Changed EmailConfigure the email notification sent when a customer's loyalty points balance is updated.NotificationsBirthday & Anniversary EmailsConfigure automated celebration emails sent to customers on their birthday and membership anniversary.RulesBirthday BonusAward birthday rewards and optionally combine a voucher with bonus points.RulesComplete Profile BonusReward profile completion once without duplicate grants on repeated saves.SettingsConfigure Enrollment QuestionsCollect customer answers during manual or automatic enrollment.GamificationCreate and Manage Reveal CardsConfigure scratch-card rewards, odds, stock, and purchase requirements.TierCreate a New TierConfigure starting tiers, qualifying spend windows, and downgrade behavior.RewardsCreate RewardConfigure coupons, store credit, point conversion, expiry, and discount combinations.
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Rules

The Rules menu allows merchants to automate customer rewards based on specific loyalty program activities. Rules can be used to award points, vouchers, store credits, and other rewards whenever customers meet defined conditions.

Rules Overview

Choose earning triggers, reward types, and eligibility for your program.

Spend & Earn

Reward customers based on their purchase amount for each qualifying transaction.

Product Purchase

Choose qualifying products and control how a purchase earns rewards.

Product Review

Reward customers for submitting reviews on purchased products.

Member Registration

Reward customers when they successfully join your loyalty program.

Birthday Bonus

Award birthday rewards and optionally combine a voucher with bonus points.

First Purchase

Reward customers after they successfully complete their first purchase.

Referral Bonus

Configure separate rewards for the referrer and the invited customer.

Anniversary Bonus

Automatically reward customers on their loyalty membership anniversary.

Complete Profile Bonus

Reward profile completion once without duplicate grants on repeated saves.

Newsletter Subscription

Reward customers with points or vouchers after subscribing to your store newsletter.

Brand Birthday Bonus

Celebrate your brand anniversary with purchase-based bonus points.

Order Bonus and Campaign Frequency

Reward paid orders and control whether a customer earns once or repeatedly.