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CustomersAdjust PointsManually add or deduct points from a customer's account.CustomersAdjust TierManually assign a customer to a different loyalty tier.TeamAdminsManage team members who have access to the Merchant Dashboard and configure their roles and permissions.RulesAnniversary BonusAutomatically reward customers on their loyalty membership anniversary.NotificationsBalance Changed EmailConfigure the email notification sent when a customer's loyalty points balance is updated.NotificationsBirthday & Anniversary EmailsConfigure automated celebration emails sent to customers on their birthday and membership anniversary.RulesBirthday BonusAward birthday rewards and optionally combine a voucher with bonus points.RulesComplete Profile BonusReward profile completion once without duplicate grants on repeated saves.SettingsConfigure Enrollment QuestionsCollect customer answers during manual or automatic enrollment.GamificationCreate and Manage Reveal CardsConfigure scratch-card rewards, odds, stock, and purchase requirements.TierCreate a New TierConfigure starting tiers, qualifying spend windows, and downgrade behavior.RewardsCreate RewardConfigure coupons, store credit, point conversion, expiry, and discount combinations.
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Email Header

Customize the header appearance of customer email notifications.

1 min readUpdated

The Email Header section allows merchants to customize the visual header displayed in outgoing email notifications.

Merchants can upload a custom logo that will appear at the top of customer emails.

Supported formats include:

  • JPG
  • PNG
  • GIF
  • WEBP

To upload a logo:

  1. Click Upload Header Logo.
  2. Select an image file from your device.
  3. Save the changes.

Using a Logo URL

Alternatively, merchants can provide a direct image URL using the Header Logo URL field.

Header Preview

A preview is displayed to help merchants verify how the email header will appear to customers.

Save Changes

Click Save Settings to apply the updated header configuration.

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Sender Masking