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CustomersAdjust PointsManually add or deduct points from a customer's account.CustomersAdjust TierManually assign a customer to a different loyalty tier.TeamAdminsManage team members who have access to the Merchant Dashboard and configure their roles and permissions.RulesAnniversary BonusAutomatically reward customers on their loyalty membership anniversary.NotificationsBalance Changed EmailConfigure the email notification sent when a customer's loyalty points balance is updated.NotificationsBirthday & Anniversary EmailsConfigure automated celebration emails sent to customers on their birthday and membership anniversary.RulesBirthday BonusAward birthday rewards and optionally combine a voucher with bonus points.RulesComplete Profile BonusReward profile completion once without duplicate grants on repeated saves.SettingsConfigure Enrollment QuestionsCollect customer answers during manual or automatic enrollment.GamificationCreate and Manage Reveal CardsConfigure scratch-card rewards, odds, stock, and purchase requirements.TierCreate a New TierConfigure starting tiers, qualifying spend windows, and downgrade behavior.RewardsCreate RewardConfigure coupons, store credit, point conversion, expiry, and discount combinations.
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Gamification History

Track customer participation and rewards earned through spin wheel and reveal card campaigns.

1 min readUpdated

The History tab records all rewards distributed through gamification activities.

Activity Records

Each record includes:

  • Date and time
  • Customer
  • Mechanic
  • Reward
  • Reward type
  • Value

Mechanics

Available mechanics include:

  • Wheel
  • Scratch

Filtering

Merchants can filter history by:

  • Mechanic
  • Date range

This helps analyze campaign performance and reward distribution.

Reset Reward

The Reset action allows merchants to reverse a gamification reward when necessary.

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Create and Manage Reveal Cards