Points Earned Email

Configure the notification email sent when customers earn loyalty points from eligible activities.

The Points Earned Email is automatically sent when a customer earns loyalty points.

This notification keeps customers informed about their latest point earnings and current point balance.

Email Content

The template includes:

  • Subject
  • Email Content
  • Available Shortcodes

Merchants can customize the message to match their branding and communication style.

Using Shortcodes

Shortcodes automatically populate customer and loyalty information within the email.

Examples include:

  • {customer_name}
  • {points}
  • {total_points}

Available shortcodes are displayed in the editor.

Customer Engagement

Sending point notifications helps customers:

  • Track earned points
  • Monitor loyalty activity
  • Stay engaged with the loyalty program

Save Changes

Click Save Settings to save and apply the updated email template.