Tier Unlocked Email
Configure the email notification sent when customers unlock a new loyalty tier.
The Tier Unlocked Email is automatically sent when a customer qualifies for and unlocks a new loyalty tier.
This email informs customers about their achievement and encourages them to take advantage of the benefits available in their new tier.
Email Content
The template includes:
- Subject
- Email Content
- Available Shortcodes
Merchants can customize both the subject line and message content to match their brand communication style.
Using Shortcodes
Shortcodes can be used to automatically insert customer and tier information into the email.
Examples include:
- {customer_name}
- {tier_name}
- {shop_name}
Available shortcodes are displayed in the email editor.
Tier Achievement
This email helps customers understand:
- Which tier they have unlocked
- Their loyalty program progress
- The benefits associated with their new tier
- Opportunities to continue earning rewards
Customer Engagement
Tier upgrade notifications help merchants:
- Recognize customer loyalty
- Encourage continued participation
- Increase engagement with loyalty rewards
- Motivate customers to reach higher tiers
Save Changes
Click Save Settings to apply the updated email template.