Reward Redeemed Email

Configure the notification email sent when customers successfully redeem rewards using their loyalty points.

The Reward Redeemed Email is automatically sent after a customer successfully redeems a reward.

This notification confirms the redemption and provides information about the redeemed reward.

Email Content

The template includes:

  • Subject
  • Email Content
  • Available Shortcodes

Merchants can modify the email content to provide additional information or instructions.

Using Shortcodes

Shortcodes can be used to automatically insert reward information into the email.

Examples include:

  • {customer_name}
  • {reward_name}
  • {remaining_points}

Available shortcodes are displayed in the editor.

Redemption Confirmation

This email helps customers:

  • Confirm reward redemption
  • Review redeemed rewards
  • Check remaining point balances

Save Changes

Click Save Settings to apply the updated email template.