Welcome Email

Customize the email sent to customers when they first join your loyalty program.

The Welcome Email is automatically sent when a customer successfully joins the loyalty program.

This email introduces customers to the program and helps them understand the benefits of membership.

Email Content

The template includes:

  • Subject
  • Email Content
  • Available Shortcodes

Merchants can customize both the subject line and message content.

Using Shortcodes

Shortcodes can be used to automatically insert customer and store information into the email.

Examples include:

  • {customer_name}
  • {shop_name}

Available shortcodes are displayed within the email editor.

Best Practices

Consider including:

  • A welcome message
  • Loyalty program benefits
  • Point earning information
  • Reward redemption opportunities

Save Changes

Click Save Settings to apply changes to the email template.