Referral Success Email
Configure the email notification sent when a referral successfully completes the required action and rewards are issued.
The Referral Success Email is automatically sent when a referred customer successfully completes the required referral criteria, such as signing up or making their first purchase.
This email informs customers that their referral was successful and that they have received their referral reward.
Email Content
The template includes:
- Subject
- Email Content
- Available Shortcodes
Merchants can customize both the subject line and message content to match their brand communication style.
Using Shortcodes
Shortcodes can be used to automatically insert referral and customer information into the email.
Examples include:
- {customer_name}
- {referred_name}
- {points}
- {current_balance}
Available shortcodes are displayed in the email editor.
Referral Rewards
This email helps customers understand:
- Which referral was successful
- The reward they received
- Their updated loyalty balance
- The benefits of participating in the referral program
Customer Engagement
Referral notifications encourage customers to:
- Continue referring friends and family
- Participate in loyalty activities
- Stay engaged with the brand
Save Changes
Click Save Settings to apply the updated email template.