Spin Wheel

Configure the spin wheel experience, including triggers, appearance, rewards, and customer participation settings.

The Spin Wheel feature allows merchants to create a reward wheel that customers can spin to receive loyalty rewards.

Customers receive spins based on configured triggers and can win rewards assigned to wheel slots.

Wheel Configuration

Merchants can configure:

  • Wheel name
  • Wheel status
  • Trigger type
  • Description
  • Spin hint text
  • Cooldown period

The wheel name is displayed as the section heading on the storefront.

Trigger

The Trigger setting determines how customers earn spins.

Example:

  • On purchase (one spin per paid order)

When enabled, customers receive a spin each time an eligible order is completed.

Wheel Appearance

Merchants can customize the wheel by uploading:

  • Wheel face image
  • Pointer image

Custom wheel artwork can be used to match storefront branding.

Cooldown

Cooldown limits how frequently customers can play.

A value of:

  • 0 = No cooldown

allows customers to spin whenever they earn a spin.

Save Wheel

Click Save Wheel to apply configuration changes.

Spin Wheel 路 LoyalTribe Guide