Adjust Tier

Manually assign a customer to a different loyalty tier.

The Adjust Tier feature allows merchants to manually move customers to a different loyalty tier without waiting for automatic qualification rules.

Steps to Adjust Tier

  1. Open the Customers menu.
  2. Find the customer you want to update.
  3. Click ⋯ (More Options).
  4. Select Adjust Tier.
  5. Choose the desired tier.
  6. Click Update Tier.

Additional Information

  • Tier changes take effect immediately.
  • Customers will receive benefits associated with their new tier.